Why is the Canadian health care system struggling with long wait times for everything for emergencies, seniors care and surgeries? The answer–mismanagement. Specifically, a fundamental flaw in the way we think about and manage capacity.
Read the article that has kicked the health care industry “on its butt” courtesy of Six Sigma Forum, a peer reviewed journal of the American Society for Quality (ASQ).
Download a copy of Full House directly from Converge by clicking here <Full House>
Download a copy of Full House from the ASQ by clicking here <Full House in Six Sigma Forum> This requires registration but not membership to ASQ.
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