Full House: Understanding and expanding capacity in health care

Full HouseWhy is the Canadian health care system struggling with long wait times for everything for emergencies, seniors care and surgeries? The answer–mismanagement. Specifically, a fundamental flaw in the way we think about and manage capacity.

Read the article that has kicked the health care industry “on its butt” courtesy of Six Sigma Forum, a peer reviewed journal of the American Society for Quality (ASQ).

Download a copy of Full House  directly from Converge by clicking here <Full House>

Download a copy of Full House from the ASQ by clicking here <Full House in Six Sigma Forum> This requires registration but not membership to ASQ.

If you enjoyed this post, please consider leaving a comment or subscribing to the RSS feed to have future articles delivered to your feed reader.

Filed Under: HealthcareLeanOperational ExcellenceSix Sigma

About the Author:

RSSComments (0)

Trackback URL

Leave a Reply

    Why products get better and service gets worse

    Posted on: 2012-07-25

    Service standards are really a means of avoiding accountability CALGARY, AB, Jul 17, 2012/Troy Media/ – Remember when getting a 100,000 miles of your car was considered a miracle of sorts? Those invited to bear witness performed the ritual of peering into the driver side window to confirm all those zeros on the odometer. The

    Read More…

- More From Our Blog-