Full House: Understanding and expanding capacity in health care

Full HouseWhy is the Canadian health care system struggling with long wait times for everything for emergencies, seniors care and surgeries? The answer–mismanagement. Specifically, a fundamental flaw in the way we think about and manage capacity.

Read the article that has kicked the health care industry “on its butt” courtesy of Six Sigma Forum, a peer reviewed journal of the American Society for Quality (ASQ).

Download a copy of Full House  directly from Converge by clicking here <Full House>

Download a copy of Full House from the ASQ by clicking here <Full House in Six Sigma Forum> This requires registration but not membership to ASQ.

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