All Entries in the "News" Category
CIPECC
Converge recently presented to the CIPECC members (Continuous Improvement Practitioners in the Oil and Gas Industry in Calgary) on Culture clash between Hierarchical Command & Control and Systems Thinking & Leadership. People, including those leading organizations, have a hard wired tendency to think fast, yielding hierarchical enumerative thinking. This limits understanding to descriptions of surface conditions. Continuous Improvement practitioners are in
Converge goes to New York
Converge Consulting Group Inc, partner Robert Gerst was invited to the Fordham University in New York to present his paper on The Decline of Health Services of Alberta to the Deming Institutes 18th Annual International Deming Research Seminar. The paper details how the command & control management model and its faulty economic assumptions have diminished access to
Curing health care
Our health care issues won’t be solved by yesterdays thinking CALGARY, AB, Feb. 15, 2012/ Troy Media/ – With all the talk of healthcare recently, people can be forgiven for thinking something is being done to address issues plaguing the system. There is some good news. The Federal governments’ new laissez-faire approach to funding, and
Expert calls out Alberta Health
Alberta may be trumpeting the efficiency of our centralized health-care superboard but a keynote speaker plans to tell a national conference this month that Alberta’s experiment has been disastrous. The bigger-is-better, command-and-control model has failed in Alberta and other provinces shouldn’t replicate it, warns management consultant Robert Gerst. “Alberta is an ideal case study of
Decline of Health Services in Alberta Paper a Keynote Presentation at Healthcare Efficiency Conference
The Decline of Health Services in Alberta, The Triumph of Professional over Real Management is gaining considerable attention. John Seddon highlighted the paper in Vanguard Consulting Group’s newsletter providing both a link and a recommendation. Downloads from Europe nearly crashed our server. The paper will form the basis of a keynote presentation by Robert Gerst
U. S. Supreme Court Unanimously Rejects ‘Statistical Significance’
Demonstrating both common sense and scientific reasoning, on March 22, the United States Supreme Court unanimously rejected arguments that materiality can be defined using statistical significance. This is a lesson that any organization conducting employee, customer and operational research should learn and one made repeatadly by Converge Consulting Group . . . Statistical significance is not a
Health Quality Council of Alberta Report is Junk Science
Originally Published at the Quality Council of Alberta The Health Quality Council of Alberta report: The Urban and Regional Emergency Department Patient Experience Report 2009, represents a significant step backward for the Quality movement in Alberta. This, because the methodology is so flawed, none of the facts or statistics offered can, or should, be taken
Response to The Fraser Institute’s Report Card on Alberta Hospitals
On Thursday, June 18, The Fraser Institute released the Hospital Report Card Alberta 2009. The purpose of the Report Card, according to the report’s authors is: to help patients choose the best hospital for their inpatient care by providing them with information on the performance of acute-care hospitals in Alberta. The Report Card is primarily concerned
