Why is the Canadian health care system struggling with long wait times for everything for emergencies, seniors care and surgeries? The answer–mismanagement. Specifically, a fundamental flaw in the way we think about and manage capacity. Read the article that has kicked the health care industry “on its butt” courtesy of Six Sigma Forum, a peer
The most frequent question we are asked by clients these days is how to get started with Lean or Lean Six Sigma. The second most frequent question is some variation of: What is Lean Six Sigma anyway? Let’s answer the second question first and then dive in on how to get started.