All Entries in the "Six Sigma" Category

Implementing Lean and Lean Six Sigma

The most frequent question we are asked by clients these days is how to get started with Lean or Lean Six Sigma. The second most frequent question is some variation of: What is Lean Six Sigma anyway? Let’s answer the second question first and then dive in on how to get started.

admin | Feb 02, 2009 | Comments 0

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Why products get better and service gets worse

Posted on: 2012-07-25

Service standards are really a means of avoiding accountability CALGARY, AB, Jul 17, 2012/Troy Media/ – Remember when getting a 100,000 miles of your car was considered a miracle of sorts? Those invited to bear witness performed the ritual of peering into the driver side window to confirm all those zeros on the odometer. The

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Customer Segment:	Public Sector Health Care Not for Profit Oil and Gas / Mining Services Manufacturing